Returns and refunds
You have 30 nights to try the pillow at home.
Our 30-night trial
If the pillow doesn’t suit your child, you can send it back within 30 nights of delivery.
If it comes back clean and in good condition, we refund 100% of the price you paid, even if your child has slept on it.
A pillow that comes back stained, soiled, damaged or torn cannot be refunded under the trial.
Return postage is paid by you, unless we sent the wrong size, the item is faulty or the mistake is ours.
Your legal right to cancel
Under the Consumer Contracts Regulations 2013, you can also cancel your order within 14 days of receiving it, without giving a reason. Tell us by email, then send the item back within 14 days.
Faulty items
If an item arrives faulty, write to us with a photo or a short video. Under the Consumer Rights Act 2015 you are entitled to a replacement or a refund, and we pay the return postage.
How to return an item
Write to hello@adzenclick.shop with your order number. We reply with the return address.
We refund you on your original payment method within 14 days of receiving the item back.